You are evaluating Newoldstamp and for some reason, our solution is not the best fit for your needs
Here are three possible ways how to have your trial with Newoldstamp canceled:
1. Please check your inbox for a message sent on behalf of our payment processing partner (Paddle). This message should contain information that your trial will be converted into a paid subscription shortly. You can find an option to cancel your trial there:
2. Please contact us at support@newoldstamp.com in case you cannot find the message mentioned in the first variant and we will gladly assist you with trial cancellation on our end.
By choosing the first or the second option, you can have your trial canceled which will prevent any planned payments but your account with Newoldstamp will not be deleted.
3. In case you wish to stop your trial and delete your Newoldstamp account at all, please navigate to your Account Settings and press here in the following option:
You will see a pop-up window where you will have to confirm your choice and by clicking on the Delete my account button you will have your Newoldstamp account deleted and your trial will be stopped.
If you would love to share with us any quick feedback why you have decided to cancel your trial with Newoldstamp, please reach us at support@newoldstamp.com
We value the comments of every user as they help us to become better!