Each Newoldstamp subscription plan is set up for auto-renewal, which includes a recurring payment in your customer profile through the payment service Paddle. You can cancel the auto-renewal and recurring payment for your subscription. At the same time, you can continue using your current subscription until it expires.
Here are two possible ways how to have your automatic renewal canceled:
Please contact us at support@newoldstamp.com and we will gladly assist you with trial cancellation on our end.
In case you wish to stop the auto-renewal and delete your Newoldstamp account at all, please navigate to your Account Settings and press here in the following option:
You will see a pop-up window where you will have to confirm your choice and by clicking on the Delete my account button you will have your Newoldstamp account deleted and your subscription renewals stopped. Your subscription with Newoldstamp will be canceled as well.
Note: In case there are still other account Owners or Administrators listed in the Account admins tab, then your subscription will not be canceled just by deleting your account. Please make sure to remove all the users from the list or reach our Support team to assist with cancellation.
Also, if you would love to share with us any quick feedback on why you have decided to cancel your subscription with Newoldstamp, please contact us at support@newoldstamp.com
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